Our Quality Policy

Eurolab provides services to its clients with a strong management team, highly skilled personnel, advanced technological infrastructure, and internationally recognized methodologies. Committed to the principles of independence and impartiality, we have established ourselves as a leading certification and testing organization both nationally and internationally.

The foundation of this success lies in the unwavering commitment of our top management to quality policies and the dedication of every employee to uphold these principles in all operations. The quality policy principles applied meticulously across all stages of our organization's activities are as follows:

• Enhancing Expertise: Continuously improving the effectiveness of evaluation and certification activities by advancing the knowledge and expertise of our employees.
• Strengthening Leadership: Empowering managers, employees, experts, and committee members with the support of senior management to ensure operational excellence.
• Staying Up-to-Date: Keeping pace with developments in our industry and ensuring that all personnel are informed about the latest advancements.
• Ensuring Continuous Improvement: Conducting measurement, testing, analysis, evaluation, inspection, and certification services with a focus on ongoing enhancement.
• Providing Value-Added Services: Delivering solutions tailored to the specific needs of businesses, ensuring practical and applicable certification processes.
• Maintaining Impartiality: Upholding the highest standards of independence, impartiality, and confidentiality in all operations.
• Ensuring Objectivity: Maintaining an equal stance toward all parties and eliminating any doubt regarding our objectivity.
• Preventing Conflicts of Interest: Providing equal, transparent, and honest services to all clients while avoiding any conflicts of interest.
• Listening to Clients: Valuing customer feedback, addressing complaints, and turning constructive criticism into opportunities for improvement.
• Complying with Legal Regulations: Acting responsibly toward accreditation bodies and adhering to all relevant local and international legal regulations, standards, and criteria.
• Promoting Fair Competition: Respecting competitors in the industry and avoiding any actions that may lead to unfair competition.
• Upholding Ethical Standards: Maintaining a strong commitment to social responsibility, ethical business practices, and the principles that create added value for society, individuals, and businesses.
• Protecting the Environment: Demonstrating sensitivity to environmental protection and sustainability.

To ensure compliance with these quality policies and reflect them in the services we provide, Eurolab has been accredited by reputable national and international accreditation organizations in accordance with the following standards:

• EN/ISO IEC 17021:2015 – Certification services: General criteria for certification bodies performing quality system certification.
• EN ISO/IEC 17020:2012 – Inspection services: General criteria for the operation of various types of inspection bodies.
• TS EN ISO/IEC 17025:2017 – Laboratory services: General requirements for the competence of testing and calibration laboratories.
• TS EN ISO/IEC 17065:2012 – Product certification services: Requirements for organizations that certify products, processes, and services.

Through these accreditations, Eurolab ensures that its services meet the highest international standards, reinforcing our reputation as a trusted, impartial, and reliable certification body. Our commitment to quality, transparency, and continuous improvement positions us as a leading partner for businesses seeking excellence in compliance and certification.